Username / Password Help

Forgot your Username?

  • Click on the “Contact Us” at the top of the home page, enter the requested information and you will receive an email response within 2 business days, or you can call us to our Customer Service at (956)402-4660, Monday through Friday 8am to 5pm.

Forgot your Password?

  • Enter your Username and select “Forgot Password”
  • Answer the 3 security questions.
  • Temporary password will be sent to the email address listed on your account. If you do not have an email address, a letter will be mailed to the address listed on your account.